We do hope that you love your new MOQ boxing purchase. However, don’t worry if you are not 100% happy and want to exchange your item or receive a full refund. At MOQ boxing we offer FREE RETURNS (UK orders only) through our returns portal. International Customers can still use the portal below but please note you will need to cover the returns charge.
Please see our returns policy below
- Items are eligible for free returns with 14 days of receiving your order
- Item must be unworn & unwashed (no distinct odours, blemishes, signs of wear etc.)
- We cannot accept underwear for hygiene reasons
- If you wish to exchange for another item that is currently sold out you have the choice of a full refund or store credit
- Items covered in animal or human hair will not be accepted
- If you wish to exchange your item for something which is more expensive than your return, we will contact you upon receiving the return to process the additional payment
- Returns can take up to 10 days to process, please contact us at email@example.com if your return has not been processed in this time.
- Any items bought in conjunction with an offer can only be returned to exchange for a like-for-like item, unless all items included in the offer are returned
If any item returned breaches any of the terms outlined in this policy, we reserve the right to return the item back to you in the same condition it was received in.
If your return breaches our terms you will also be liable for the cost of delivery to return the item back to you.